How Booking Works

A step-by-step look at the full booking lifecycle on Beau, from the client's first request through final payment — covering what both the client and the artist see along the way.

  1. 1

    Request sent

    Client

  2. •Pending
  3. 2

    Quote sent

    Artist

  4. •Quote Sent / Received
  5. 3

    Deposit paid

    Client

  6. •Confirmed
  7. 4

    Final payment requested

    Artist

  8. •Final Payment Due
  9. 5

    Balance paid

    Client

  10. ✓Complete

The client submits a booking request

How a client finds an artist and sends a booking request to kick off the process.

  1. The client searches for an artist and opens their profile.
  2. They select a service, choose a date and time, and fill in their event details.
  3. They submit the request — no payment is required yet at this stage.

The client gets a confirmation email

What the client receives right after submitting their request.

  1. The client receives an email confirming their booking request was sent.
  2. The booking appears in their Bookings tab under "Pending" while they wait for the artist to respond.

The artist reviews the request and sends a quote

What the artist sees, and how they quote the client and request a deposit.

  1. The artist receives the booking request and reviews the event details.
  2. They send the client a quote, including the deposit amount due.
  3. The booking moves to "Quote Received" on the client's side until they respond.

The client pays the deposit

How the client reviews the quote and pays their deposit to confirm the booking.

  1. The client opens the booking and reviews the quote.
  2. They tap "Pay Deposit" and complete payment.
  3. The booking moves to "Confirmed" and appears in their Upcoming tab.

The client gets a deposit confirmation email

What the client receives after their deposit goes through.

  1. The client receives an email confirming their deposit was received.
  2. Their payment status now shows the deposit as paid, with the remaining balance due later.

The artist gets notified the deposit was paid

What the artist sees once a client pays their deposit.

  1. The artist receives an email letting them know the client paid their deposit.
  2. The booking's payment status updates on their dashboard to reflect the deposit received.

The artist requests the final payment

How the artist requests the remaining balance from the client as the appointment approaches.

  1. The artist opens the booking and requests the final payment from the client.
  2. The client is notified that their final balance is due.

The artist gets confirmation the final request was sent

What the artist sees after requesting the final payment.

  1. The artist receives an email confirming the final payment request was sent to the client.

The client pays the final balance

How the client pays off the remaining balance before their appointment.

  1. The client opens the booking and reviews the remaining balance due.
  2. They tap "Pay Final Balance" and complete payment.
  3. The booking now shows as "Paid in Full."

The artist gets notified the final balance was paid

What the artist sees once the booking is fully paid.

  1. The artist receives an email confirming the client paid their final balance in full.
  2. The booking is complete and fully paid on both sides.

Still have questions?

Reach out at contact@thebeauapp.com